Terms and Conditions

By accessing or purchasing from our online store, you agree to the following terms and conditions. Please read them carefully to understand your rights and obligations as a customer.

Payment Policy
All purchases made through our website require full payment before any delivery is initiated. We accept the following payment methods:

• Apple Pay

• Bank Transfers

• PayPal

All payments are processed securely, and confirmation of payment will be sent via email. No orders will be shipped until payment is successfully received and verified.

Delivery Policy
Orders are processed within 2-3 business days after payment confirmation. Shipping costs and delivery times vary based on location and product availability. We offer delivery services within the UK and worldwide. Customers are responsible for providing accurate delivery information. We are not liable for delays caused by incorrect information or external factors beyond our control.

Refunds and Cancellations
All sales are final. We do not offer refunds or returns for live birds or eggs due to health and safety concerns. In the event of a damaged or incorrect item, customers must notify us within 24 hours of delivery with photographic evidence. Approved claims will be addressed through replacement or store credit.

Terms of Use
By purchasing from our store, you agree not to resell, breed, or exploit our birds for commercial purposes without explicit permission. Breach of these terms may result in termination of service and legal action.

Contact Us
For questions or further information regarding these terms, please contact us at the email address provided on our website.